Background
We developed this Framework through a series of conversations with stakeholder groups and other project activities between October 2022 and July 2023.
The aim of these conversations was to develop a shared vision, underpinning framework and governance arrangement to support Western Health’s diversity, equity and inclusion work into the future.
As the scope of the Framework makes clear, it was important the any future work should include all people who connect with Western Health – patients and families, consumers, partners, staff and volunteers.
Key Insights
Western Health is a major healthcare provider in one the fastest growing – and most diverse – regions of Australia.
Our communities are culturally rich, with members speaking more than 150 languages and dialects.
While proudly diverse, people from across our suburbs face significant challenges.
Many people experience substantial social and economic disadvantage. Rates of unemployment and financial hardship tend to be higher within our communities.
Our community has higher than average rates of chronic disease and poorer access to services including primary care. As our population ages, frailty is becoming a significant challenge to independent healthy living.
The social, economic and cultural determinants of health are well recognized in health care settings.
Worldwide, evidence shows that people from diverse populations are more likely to face barriers to quality health care. As well as poorer health outcomes overall, they also tend to experience longer hospital stays and higher rates of medical error. They report lower patient satisfaction overall.
Guiding Principles
Respect: We create a welcoming environment where individual dignity is maintained.
Fairness: We are honest and transparent, promoting equity and justice through our work.
Partnership: We share power by elevating the voice of our whole community and valuing lived experience.
Courage: We evolve our practice through self-reflection, and lead by standing up for our values.