Administration & Data Officer - Allied Health
- Location: Footscray Hospital
- Employment Type: Full-Time, Ongoing
- Salary: Admin Grade 2 + Superannuation + Salary Packaging
About the role:
The Allied Health Administration and Data Officer provides essential administrative and data assurance support across Allied Health Specialist Clinic Outpatient services at Western Health. Working closely with multidisciplinary teams, the role supports front-of-house clinic operations, referral and appointment management, waitlist validation, data quality, and effective use of digital health systems.
This position offers a unique opportunity to be part of establishing a new outpatient service from day one with the opening of the New Footscray Hospital in February 2026. The role contributes directly to Western Health’s vision of delivering Best Care, every time, supporting high-quality, coordinated care and offering opportunities for professional growth within a dynamic health service.
Key responsibilities:
- Provide front-of-house administrative support and high-quality patient services across Allied Health Specialist Clinic Outpatients.
- Manage referrals, appointments, encounters and waitlists to support timely access to care.
- Ensure data quality and assurance through auditing, reporting and error correction across relevant systems.
- Maintain effective use of digital health systems and support resource development and training activities.
About you:
- Demonstrated administrative experience in a healthcare or similarly complex, fast-paced organisation.
- Strong communication and interpersonal skills, with a clear commitment to patient-centred service delivery.
- Proven ability to manage competing priorities, work independently, and contribute effectively within a multidisciplinary team.
- High level of professionalism, tact and discretion when handling sensitive and confidential information.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about making an impact, join Western Health and help shape a brand-new Allied Health outpatient service from day one, supporting clinicians to deliver Best Care, every time, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 26 January 2026.
Enquiries: For further information about this role, contact Fiona Holland (Deputy Director - Allied Health) on 0403 349 427.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health