Administration Coordinator
- Location: Sunshine/Footscray
- Employment Type: Full-Time
- Salary: HS2
About the role
A great opportunity awaits for an enthusiastic and motivated clerk to join the Adult Specialist Clinics administrative team. The Adult Specialist Administration Coordinator is an integral part of the team that supports the daily management of clinics and referrals.
We are seeking a candidate that has great customer service skills, an eye for detail, good computer skills, and is driven to learn and develop in a fast-paced environment.
This is a great opportunity to be part of a busy team, providing support to a variety of stakeholders including clinicians, administration, patients and their families in addition to GP's and external stakeholders.
Key responsibilities:
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Support the Adult Specialist Clinics Manager to progress initiatives against the Outpatient Roadmap, the strategic vision of Western Health and divisional business plan objectives in outpatient reform
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Support ASC project leads to achieve successful project goals within specified timeframes
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Co-facilitate initiatives with ASC Leadership Team where directed to ensure completion within specified timeframes
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Undertake own portfolio of initiatives to improve access and service development within specified timeframes
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Work with relevant others to provide a response to the findings in support of improvement initiatives
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Provide support to ensure robust evaluation of initiatives (including development and implementation of project evaluation tools and measures, reporting on the outcomes)
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Work with relevant others to develop and implement robust sustainability plans
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Develop materials and avenues to promote and showcase ASC improvement successes
About you:
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Thorough data entry skills
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High standard of customer service skills
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Ability to work in a fast-paced environment with competing demands
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High level of communication and interpersonal skills including report writing and ability to explain information in a simple way to a variety of audiences
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Ability to develop, implement and evaluate improvement activities in a timely manner
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Ability to analyse data with the goal of discovering useful information, informing conclusions, and supporting decision-making
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Proficient in Microsoft Advanced Excel, Visio, Word and PowerPoint
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Proficient with iPM including competent knowledge of Specialist Clinics administrative processes
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Be innovative, resourceful and adaptable to change
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Ability to learn, understand and implement Lean, A3 and project management principles and tools
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Demonstrated ability to learn on the job as initiatives unfold
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Previous experience in Specialist Clinics or similar setting
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About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
We’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 24 February 2026
Enquiries: For further information about this role, contact Deborah Mead at Deborah.Mead@wh.org.au
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.