Administration Officer
Administration Officer
- Location: Footscray Hospital
- Employment Type: Full-Time
- Salary: HS2
About the role
An exciting opportunity exists for an enthusiastic, experienced and highly organised Administration specialist to join our fast paced and dynamic Medical Workforce Unit at Western Health. As an Administration Officer, you will have responsibility across various functions to support the Junior Medical Workforce.
To be Successful in this Role, you will possess:
- Exceptional organisational and time management skills
- High level of attention to detail
- A "can do" positive attitude to helping others (customers and colleagues)
- Outstanding customer service skills
- Ability to work under pressure and meet deadlines
- Strong problem-solving skills, with the ability to troubleshoot spontaneously without prompting.
Key responsibilities:
- Provide administrative assistance and support to the team as required in all tasks relating to medical workforce management
- Provide a point of contact for medical workforce enquiries (face-to-face, email and over the phone)
- Handling, forwarding and sending incoming and outgoing mail (including for the JMS) and correspondence
- Review, validation and processing of MWU Invoices
- Ordering and Maintaining supplies of MWU stationery
About you:
- History of strong customer service skills
- Strong communication skills, both written and verbal
- Attention to detail and high level of accuracy in all aspects of work
- Effective time management and the ability to handle multiple requirements simultaneously
- Well-developed interpersonal skills, including customer service and stakeholder relationship management
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include
oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about providing a high level of customer service to support our community, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 28 May 2025
Enquiries: For further information about this role, contact Kathleen Murphy, Deputy Director of Medical Workforce: Kathleen.Murphy@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.