Administration Officer
- Location: Sunshine Hospital
- Employment Type: Ongoing, Full Time
- Salary: YC89
About the role:
The Administration Officer role based in the Western Mental Health and Wellbeing service Footscray and Sunshine, is responsible for performing administrative duties to ensure the smooth running of the ward, support the multidisciplinary team and contribute to the overall operations.
The Administration Officer is responsible for ensuring the confidentiality and privacy of health information as a core component of undertaking the administrative functions, including Mental Health Tribunal.
Key responsibilities:
While working under the direction of the Nurse Unit Manager in a fast-paced multidisciplinary environment, the Administration Officer:
- Provides administrative support to the team, in collaboration with Mental Health Wellbeing Service (MHWS) administrative team: being the first point of contact for visitors arriving on the ward, answering the phone, data entry, booking appointments, maintaining clinical information systems and staff support.
- Is a key role at MHWS that ensures health information operational and reporting obligations are met, including consumer admissions, discharges in iPM and CMI.
- Ensures the Unit is in compliance with Department of Health reporting requirements, the Health Records Act 2001 (Vic), and the Mental Health and Wellbeing Act 2022 (Vic).
MHWS operates over a number of sites. Staff may be required to be based at one or more sites, including Footscray, Sunshine, Melton and other sites.
The Administration Officer role 7-days a week; shifts are available across Monday to Friday in addition to weekend shifts, as required.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include
oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 26 July 2025.
Enquiries: For further information about this role, contact Belinda Strangis (Nurse Unit Manager) via Belinda.Strangis@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.