Administration Officer

• Location: Sunshine Hospital (hybrid working arrangements available)
• Employment Type: Full-Time, Ongoing
• Salary: Admin Grade 2 + Superannuation + Salary Packaging

About the Role:

An exciting opportunity exists to join the Western Public Health Unit (WPHU) as an Administration Officer. Working as part of a collaborative team, you will contribute to the delivery of professional, responsive and customer-focused administrative support services.

Key Responsibilities:

The Administration Officer provides high-quality administrative and operational support to WPHU. This role is responsible for managing incoming enquiries, supporting business operations and systems administration, coordinating resources and procurement activities, and assisting with reporting and administrative processes.

The successful applicant will demonstrate strong organisational and communication skills, attention to detail, and the ability to manage competing priorities while contributing positively to team culture and service delivery.

About You:

You will bring previous administrative experience, ideally within a healthcare or public sector environment, along with a strong customer service focus and the ability to work effectively in a collaborative team environment.

You will also have:

• Relevant qualifications in clerical administration or demonstrated equivalent experience
• Strong written, verbal and interpersonal communication skills
• Excellent organisational skills with the ability to prioritise and multitask effectively
• Experience providing customer service and managing phone/email enquiries
• Confidence using Microsoft Office programs and business systems
• Experience with data entry and administrative reporting processes
• Ability to work collaboratively with people from diverse backgrounds and disciplines
• Strong attention to detail and a proactive, adaptable approach to work

About the Western Public Health Unit

The Western Public Health Unit (WPHU) has been established to strengthen the public health response to communicable diseases and other health issues. The Unit is part of a system of three metropolitan Public Health Units, including Western (WPHU), North Eastern (NEPHU), South Eastern (SEPHU) and six regional Public Health Units to provide a state-wide system of public health delivery and oversight.    

WPHU is led and coordinated by Western Health and responsible for approximately 1.3 million people in the LGA’s of Maribyrnong, Moonee Valley, Hobson’s Bay, Merri-bek, Melbourne, Brimbank, Melton and Wyndham. Initially, WPHU was responsible for COVID-related activities (case investigation, contact tracing and outbreak management) in collaboration with the Victorian Department of Health (DH).  However, now local public health units are taking increasing responsibility for many notifiable conditions under the Public Health and Wellbeing Act 2008 alongside the Victorian Department of Health (DH), and also non-communicable disease and health promotion activities in their assigned catchments, as part of the state’s overall public health response.     

The WPHU team works very closely with a range of key stakeholder groups, in particular the Public Health Division at DH, local government, local community health networks and primary health providers.     

WPHU promotes a healthy workplace culture, with our culture statement being “We are a diverse and welcoming team passionate about public health. We value open and honest communication. We work together to create a flexible environment of mutual respect, inclusivity and connection”.

Click here for the Position Description.

About Western Health 

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.  

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.  

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. 

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. 

Why join us? 

Compensation and benefits 

• Competitive salary packages aligned with market standards. 

• Health and wellbeing programs, including flexible work arrangements. 

• Scholarships and grants to support your continuous learning journey. 

Learning and development opportunities 

• Access the Western Health Learning Academy (WHA) for personalised learning pathways. 

• Professional growth programs, including postgraduate studies and clinical education. 

• Mentorship and career support. 

Community impact and inclusion 

• Make a meaningful difference in patients’ lives through compassionate care. 

• Join a workforce that champions diversity and inclusion. 

• Engage in community wellbeing initiatives and groundbreaking healthcare research. 

Organisational culture and environment 

• Thrive in a collaborative, compassionate and innovative team environment. 

• Be part of a culture that celebrates continuous improvement and excellence in healthcare. 

Ready to make an impact? 

If you’re passionate about the delivery of professional, responsive and customer-focused administrative support, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. 

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.  

Closing date: 11:59pm on 31 May 2026.

Enquiries: For further information about this role, contact Shana Khan via Shana.Khan@wh.org.au. 

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health