Care Coordinator - Community
Care Coordinator
- Location: Sunshine Hospital
- Employment Type: Part-Time (0.8 EFT), Ongoing
- Salary: RN Grade 4 + Superannuation + Salary Packaging
About the Role:
We are looking for an experienced nurse who is passionate about integrated care and patient flow; and has experience in complex discharge planning, to join our Western Health at Home Community Care Coordination (CCC) team in a permanent part-time role 0.8 FTE.
The role of the Care Coordinator (CC) is essential to the Western Health at Home teams in providing clients and carers’ with care coordination and management of their chronic illness, and navigation of the Health and Primary care system. The CC is responsible for comprehensive patient assessments in the home, providing self-management support and coordinating patient healthcare needs across the health care continuum.
Western Health is committed to streamlining and responding quickly to patient needs, enabling them to easily navigate the health system. As part of this model of care, the Care Coordinators are crucial in identifying services/programs in the community, to ensure that clients get the right service mix to safely support care in the community.
Key Responsibilities:
- Demonstrate sound knowledge of chronic health conditions prevalent within our communities and their management.
- To provide care coordination, self-management support and education to assist with early recognition of deterioration and pathways to ongoing care (eg 1300 #).
- Participate in and contribute to relevant case conferences, team meetings, client/family feedback meetings.
- Actively promote the Western Health at Home Care Coordination services through the development of cohesive networks and provision of high-quality care.
About You:
- Have an appropriate qualification in nursing with a current registration.
- Possess at least 5 years’ experience within community nursing setting with recent acute care experience.
- Have experience in assessment, education and management of people with chronic disease & complex needs, discharge planning and care planning.
- Clinical experience and knowledge within Mental Health Services is highly desirable.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about complex discharge planning and ensuring that patient discharges are safe and sustainable, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 31 December 2025.
Enquiries: For further information about this role, contact Patricia Anthony via Patricia.Anthony@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health