Case Management
- Location: Maribyrnong Community Team/Saltwater Clinic
- Employment Type: Full Time
- Salary: Level 3 – RPN3, OT2, SW2, P2 + Superannuation + Salary Packaging
About the role:
Western Health’s Mental Health and Wellbeing Service is recruiting a Community Mental Health Intake clinician role.
Are you an experienced mental health clinician looking for a dynamic role where no two days are the same?
Western Health is seeking passionate and recovery-focused Registered Psychiatric Nurses (Grade 3) to join our Acute Community Intervention Service (ACIS). ACIS provides rapid, intensive community-based assessment and short-term intervention for people experiencing an acute mental health crisis, helping consumers remain safely in their community wherever possible.
Working within a multidisciplinary team, you will deliver timely mental health assessments, crisis interventions, outreach and care coordination while collaborating with consumers, families, carers and partner services to achieve the best possible outcomes.
Key responsibilities:
As an RPN3 within ACIS you will:
- Undertake comprehensive mental health and risk assessments.
- Provide intensive short-term treatment and crisis intervention in the community.
- Deliver outreach and home-based care across the Western Health catchment.
- Participate in the intake, assessment and management of referrals to the service.
- Coordinate care with consumers, carers, emergency services, hospitals and community providers.
- Work collaboratively within a highly skilled multidisciplinary team.
- Contribute to continuous service improvement and recovery-oriented practice.
About You:
You are a confident and compassionate clinician who:
- Is a Registered Psychiatric Nurse with AHPRA registration.
- Has experience working in acute or community mental health.
- Demonstrates sound clinical judgement and risk assessment skills.
- Thrives in a fast-paced environment and adapts to changing priorities.
- Values teamwork, collaboration and recovery-oriented care.
- Has excellent communication and relationship-building skills.
- Holds a current Victorian Driver Licence.
Internal:
- Community Team Manager
- Community Team Leaders
- Consultant Psychiatrists
- Multidisciplinary Team
- Administration staff
- MH&W clinical programs
External:
- Centralised Triage
- Non-Government agencies, drug and alcohol services and primary health providers.
- General Practitioners
- Private Psychiatrists and Psychologists
- Primary health network and other stakeholders
- AOD
- Housing and homelessness services
- Relationship services
- Consumers
- Family and carers
Essential
-
Minimum 2 years’ experience providing mental health clinical services in a high-demand environment, ideally within community mental health or an intake/triage setting.
• Experience working with diverse consumer groups and a range of mental health presentations.
• Knowledge of evidence-based assessment and intervention models for high and low prevalence mental illnesses.
• Understanding of the Recovery Framework and the Mental Health and Wellbeing Act 2022, including its application to everyday practice.
• Demonstrated ability to build rapport, engage consumers and carers, and facilitate appropriate referrals or care pathways.
• Strong documentation and communication skills, with the ability to summarise clinical information clearly and concisely.
Formal Qualifications
Occupational Therapists:
- Registration under the Australian Health Practitioner Regulation National Law Act (2009) with the Occupational Therapy Board of Australia.
- An approved Degree from a recognised school of Occupational Therapy or other qualifications approved for eligibility for membership of the Australian Association of Occupational Therapy (Vic.).
Psychologists:
- Registration as a Psychologist under the Australian Health Practitioner Regulation National Law Act (2009) with practice endorsement as a Clinical, Forensic or Clinical Neuro Psychologist with the Psychology Board of Australia (or eligibility to enter a registrar program as a clinical, forensic or clinical neuro psychologist with the Psychology Board of Australia where relevant).
Registered Psychiatric Nurses:
- Registration as a registered nurse under the Australian Health Practitioner Regulation National Law Act (2009) with the Nursing and Midwifery Board of Australia.
- Bachelor’s degree in Psychiatric/Mental Health Nursing or equivalent, or, Bachelor Degree in Nursing plus a Postgraduate qualification in Psychiatric/Mental Health Nursing.
Social Workers:
- An approved degree in Social Work and eligibility for membership of the Australian Association of Social Workers.
Click here for the Position Description.
About Western Health
Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.
More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.
We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.
We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.
Why join us?
Compensation and Benefits
- Competitive salaries, flexible work options, and wellbeing programs.
- Scholarships and grants to support ongoing learning.
Learning and Development
- Access personalised pathways through the Western Health Learning Academy.
- Opportunities for postgraduate study, clinical education, and mentorship.
Community Impact and Inclusion
- Make a difference through compassionate care in a diverse, inclusive workforce.
- Contribute to community wellbeing initiatives and healthcare research.
Organisational Culture and Environment
- Work in a collaborative, innovative team focused on continuous improvement and excellence.
Ready to make an impact?
If you’re passionate about [highlight specific values/qualities relevant to the role, e.g., compassionate care, innovation, community wellbeing], we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 29 September 2026.
Enquiries: For further information about this role, contact Program Manager Judy Magri 70718700
Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
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