Consumer Support Worker

Lived Experience Worker| Part time - 20hrs per fortnight | St Albans Community Care unit | Western Health

We are inviting applications from individuals with Lived Experience, to join our multidisciplinary team at St Albans Community Care Unit. St Albans CCU is a 10-unit complex accommodating 20 beds, with 24-hour nursing care support. It provides recovery-focused rehabilitation in a community residential setting, to consumers who typically have multiple and complex needs. The aim is to increase individual’s psychosocial independence through a variety of person-centred programs to develop daily living skills

Lived Experience workers have unique knowledge, abilities and attributes. They draw on their own life-changing experience, service use and their journey of recovery and healing, to support others. They understand the critical need for connection and utilise this expertise to inspire others to find hope.

To be successful in this role, you will have:

• The ability to work alongside clinical team
• The ability Support consumers and carers to feel less isolated during their engagement with services
• The ability to use your lived experience connection and mutuality discover the individual world views and what’s important to them
• The ability soften barriers between consumers and clinicians

For more information please refer to the below:

Contact Person: Debra Matorere

Title: Program Manager

Phone: 03 9365 3000

Email: Debra.Matorere@wh.org.au

Position Description

Applications close at 11.59pm on 18 October 2024

About Us 

Our workforce of over 13,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. 

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics. 

Our employees enjoy a wide range of benefits such as: 

• Professional development support 

• Career advancement opportunities 

• Salary packaging including novated vehicle leasing 

• Work-life balance 

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. 

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. 

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children’s Check. 

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies. 

 
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.