DTS Applications Support Coordinator
The Digital Technology Service (DTS) department are seeking a highly motivated individual to join our team in the role of a DTS Applications Support Coordinator. The position is permanent full-time.
The DTS Applications Support Coordinator has the responsibility of delivering application, technical and functional support to applications and systems provisioned at Western Health. In addition, this role assists with the implementation of new systems within the WH DTS environment, particularly Microsoft 365 applications.
The role of the DTS Applications is to guide end-users and mentor peers on how to extract the best value from Western Health’s portfolio of applications. In addition, the DTS Applications Administrator is to facilitate appropriate sharing of information between applications or consumers of data using standard-based frameworks. The role acts as a key conduit between various technical teams, vendors, service providers, and end-users, considering how users can understand and maximise the value that can be obtained from technology (DTS). This role requires flexibility to work under broad direction with minimal supervision.
To be Successful in this Role you will have:
- Experience in application troubleshooting, testing, documentation, implementing of change/release in a controlled manner to improve functionality, performance, or stability.
- Demonstrated ability to independently identify and analyse client needs and problems and articulate solutions appropriate to the client’s role and level of technical understanding.
- A high level of initiative, including the ability to formulate, develop, and implement new ideas.
- Demonstrate personal drive and integrity
Please address applications via People Hub to:
Bahanh Nguyen, DTS Applications Team Leader
For any questions regarding the position, please contact:
Bahanh Nguyen via email bahanh.nguyen@wh.org.au
Applications close 11:59pm on 15 May 2025.
About Us
Our workforce of over 13,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.
Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.
Our employees enjoy a wide range of benefits such as:
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Professional development support
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Career advancement opportunities
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Salary packaging including novated vehicle leasing
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Work-life balance
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.