Digital Technology Business Analyst

• Location: Footscray
• Employment Type: Full-Time, Ongoing
• Salary: Admin Grade 4 (commensurate w/ experience) + Superannuation + Salary Packaging

About the role:

The Business Analyst understands the detail that technologists need to consider when implementing new technology solutions and translates business requirements into actionable solution designs.

The Business Analyst engages business users and technologists to enhance shared understanding and reduce the risk within projects.  Importantly, the Business Analyst will document business processes (current and target state) to ensure alignment with business objectives and document requirements which underpin the development of test cases and acceptance criteria, enabling the business to verify that implemented solutions meet agreed requirements.

The Business Analyst will also identify common needs across the business and consolidate these as the basis for platform-based solutions, eliminating the proliferation of similar applications with significant functional overlap. Through effective analysis and prioritisation of business initiatives, the Business Analyst optimises the value delivered to the enterprise from digital investment.

Key responsibilities:

• Ensuring clear and stable requirements
• Facilitating efficient stakeholder engagement and decision making
• Prioritising requirements based on business value
• Supporting effective definition and implementation of new solutions
• Enabling scalable delivery practices
• Discovering more cost-effective solutions

About you:

• Tertiary qualifications in Information Systems, Project Management, IT, Computer Science, Business or Management
• Relevant business analysis experience with 5 or more years as a Business Analyst in a project-based technology environment
• AgileBA Practitioner, PMI-PBA or CBAP certification in line with IIBA BABoK guidance
• Demonstrated skills leading requirements elicitation and stakeholder management
• Demonstrated capability to support complex technology projects and a sound conceptual understanding of a wide range of contemporary business challenges relating to digital technology
• Excellent interpersonal, presentation, verbal and written communication skills 

Click here for the Position Description.

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. 

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you’re passionate about performing valuable work which improves the professional experience for clinicians and the everyday lives of people in the community, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 1 May 2026.

Enquiries: For further information about this role, contact Rod Johnston via Rod.Johnston@wh.org.au. 

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health