Food Services Assistant (Casual)

• Location: Williamstown Hospital
• Employment Type: Casual
• Salary: FSA Grade 1/2 + Superannuation + Salary Packaging

About the role:

We are seeking an enthusiastic Food Services Assistant to join our Food Services Team at Williamstown Hospital.

This role is critical to ensure that our patients are provided with meals that meet their dietary needs and with the aim of providing Best Care.

Morning and afternoon shifts are available, including weekends.

Key responsibilities:

• Delivery and return of all trolleys, food items and utensils from kitchen, wards and other areas as directed.
• Ensure safe food handling guidelines are adhered to.
• Ensure all food service areas of operation, including fixtures, fittings and equipment, are maintained in a clean and hygienic state in accordance with departmental guidelines and procedures.
• Ensure commitment to quality improvement and perform quality assurance activities and reports daily as directed.
• Stripping of all meal trays and separation of components ready for washing.
• Undertake all duties involved in the provision of meals and beverages to patients in accordance with Occupation Health & Safety guidelines and Western Health procedures.

About you:

• Have demonstrated experience in frontline Patient Care/Customer Service.
• High standards and knowledge of food safety and food hygiene matters.
• Possess excellent written and verbal communication skills.
• Have experience in heating, plating and delivery of meals to patients.
• Be able to work as part of a team in a multidisciplinary environment.
• Have highly developed interpersonal skills, attention to detail and positive proactive attitude.
• Have intermediate computer skills to navigate through the menu ordering software.
• Be able to work independently and be self-driven.
• Be able to work additional shifts as required.
• Be able to work under pressure and readily adapt to change.  
• Have previous experience working in a busy healthcare environment.

Click here for the Position Description.

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. 

With more than 13,000 staff, Western Health delivers 800,000+ care occasions every year, providing high-quality, person-centered care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and pediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the provide healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre; a women’s prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalized learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organizational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you’re passionate about supporting patient care, maintaining high food safety standards, and contributing to the wellbeing of patients, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 27 May 2026.

Enquiries: For further information about this role, contact Natalia Stojackovic on (03) 9393 0132 or Natalia.Stojackovic@wh.org.au. 

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, Immunization Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health