Lived Experience Advisor - WEST/TEC2
Western Health launched the Lived Experience Advisor Program (LEAP) to employ consumer leaders as Lived Experience Advisors (LEAs).
LEAs are embedded as team members across service areas to implement projects in partnership with clinical and program staff.
By using a range of codesign methods, LEAs amplify the consumer voice and build a culture of consumer engagement. Coming from diverse backgrounds, LEAs also ensure consumer-centred projects focus on diversity and inclusion as well as improving health care practices.
About the Project
The Department of Health is investing in a two-year program 'Timely Emergency Care 2', supporting health services to continue to improve hospital-wide patient flow.
The improvement program will bring together health service teams across Victoria to learn and share with each other while being supported by local and international experts in patient flow and improvement science.
Western Health sites Sunshine Hospital and Footscray Hospital have been selected via an EOI to participate in TEC2.
A leadership team and change group for Excellence in flow will be established and meet regularly to ensure the program's goals are achieved. A Lived Experience Advisor will be required to attend the leadership meetings and applicable change group meetings, contributing to opportunities designed to improve timely access and emergency care by improving patient flow and optimising the use of inpatient capacity. A major focus for Western Health will be to improve the care of our older patients.
About Lived Experience Participation
The Lived Experience Advisor will support WEST program from January 2025 to March 2026. The advisor will be required to attend monthly leadership meetings, participate in change groups, provide information to staff, interview consumers/carers and attend external project sessions as requested.
Who will be suitable?
Ideally, the Lived Experience Advisor (LEA) has a keen interest in improving patient flow. The LEA will have utilised Western Health services in the past and will be able to draw on personal experience with being cared for previously in our Emergency Departments, requiring admission to an inpatient service and or having a longextended stay in hospital. As this project focuses on improving the care of the older patient, the LEA will be >65 years old, or a carer for a consumer >65 years old.
Applications close at 11:59pm on 16 January 2025.
About Us
Our workforce of over 13,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.
Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.
Our employees enjoy a wide range of benefits such as:
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Professional development support
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Career advancement opportunities
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Salary packaging including novated vehicle leasing
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Work-life balance
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.