Manager, Supply Services

Manager, Supply Services

• Location: Multi Location
• Employment Type: Full-Time
• Salary: HS4 Grade 4 Level 1 - HEALTH AND ALLIED SERVICES, MANAGERS AND ADMINISTRATIVE WORKERS (VICTORIAN PUBLIC SECTOR) (SINGLE INTEREST EMPLOYERS)

About the role

This role oversees the delivery of effective and efficient supply and logistics services across Western Health based on industry best practices.

The primary role of the Manager, Supply Services is to provide value to Western Health through excellent supply and inventory management practices.

The following key elements are to be evident:

• Open and fair
• Transparent processes
• Accountability
• Ethical behaviour

The Manager, Supply Services is a key role in strategic supply chain, overseeing and supporting the day-to-day Supply Services operations at Western Health.

This role will lead, manage and direct the supply services staff in delivering best practice supply chain solution to Western Health
The Manager, Supply Services will work collaboratively with key stakeholders within and external to Western Health (WH) to support the supply chain services in support of the health service in timely and organised manner.
This role will work collaboratively with key operational managers within all WH Departments to ensure safe and high-quality care and service provision across the site, in keeping with the Best Care framework.

Key responsibilities:

This position is responsible for leading the delivery of effective and efficient supply, logistics and fleet services across Western Health campuses based on industry best practices.

Manage Supply Services

• Manage a comprehensive supply and logistics service across all Western Health sites including goods purchased via the imprest system, manual purchase orders and State Supply Chain (i.e., Covid-19 PPE)
• Implement, develop and maintain robust supply procedures and processes
• Implement processes that allow stakeholders (i.e., Nurse Unit Managers, Ward Clerks, Equipment Nurses) at the Ward level to manage their own supply requirements effectively and efficiently.
• Support internal stakeholders with all their operational needs relating to consumables supply and work with them to identify and implement appropriate solutions.
• Ensure deliveries to Western Health site are organised and coordinated to ensure maximum efficiency, especially during periods of peak demand.
• As directed, manage and support a variety of Western Health committees and projects related to supply chain
• As directed, support the delivery and implementation of Health Share Victoria (HSV) policies, requirements and guidelines.

Supervise Supply Services Staff

• Manage and supervise the supply team in providing excellent standards of service to the organisation.
• Promote effective learning and development within the supply team.
• Monitor skill levels and arrange relevant training, induction and/or appropriate job descriptions for new employees.
• Manage the supply staff’s annual Performance Development Plan ensuring that they are conducted in a timely manner and in accordance to Western Health’s requirements. 
• Manage the supply staff’s annual mandatory training compliance ensuring that they are conducted in a timely manner and in accordance to Western Health’s requirements.

About you:

Essential

•          Inventory, warehouse operations and project management

•          Skills and highly experienced in managing teams, possessing strong communication and leadership skills to lead the Supply Services teams in delivering the highest level of supply chain services to the organisation and in dealing with 3rd party supply chain partners.

•          Strong computer skills (Microsoft office) including strong proficiency with Microsoft Excel and a good understanding of ERP systems.

Desirable

•          Demonstrated experience in a healthcare environment and/or public health sector.

•          Diploma or Tertiary Education in Logistics/Supply Chain Management (or similar)

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. 

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include

oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you’re passionate about best practice inventory management solutions and effective supply chain principles, delivering best care and highly motivated, driven individual who can embrace Western Health’s core values, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: at 11:59pm on 13 August 2025

Enquiries: For further information about this role, contact Arnold Sottile-Roxas – Divisional Director, Procurement Services on 0435 961 596 (Mobile) or arnold.sottile-roxas@wh.org.au (E-mail)

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.