Operations Manager
Operations Manager (Mental Health & Wellbeing Services (MHWS) Community Program)
- Location: Multiple Western Health sites, including Sunshine Hospital
- Employment Type: Full-Time, Ongoing
- Salary: RPN Grade 6/Allied Chief Grade 5 + Superannuation + Salary Packaging
About the role:
The role is responsible for leading the MHWBS Community Mental Health programs across 3 teams servicing the growing population in Melbourne’s western suburbs.
Key responsibilities:
- Leading sustainable improvements that will enhance consumer experience and deliver Best Care
- To ensure staff and clinical programs are compliant with the reporting requirements of the Mental Health and Wellbeing Act 2022
- Responsible for achieving monthly reportable activity targets for teams reporting to the role. Where targets are not achieved the role is responsible for developing and implementing quality improvement activities to remediate results in a timely manner
- Leadership and governance to ensure the delivery of quality clinical care is delivered within guidelines, policy and within scope of practice
- Development of the Divisions culture the promotion of a positive workplace, ensuring a safe and positive workplace where staff can be their best
About you:
- Five years’ experience at Program Management level of RPN 5/Allied Health Chief Grade 4 (Area Mental Health & Wellbeing Service)
- Postgraduate qualification in management/ Health Care Management and/or working towards
- Demonstrable experience in change management in a health setting
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about community mental health programs redesign, developing contemporary models of care and collaboration with other community mental health sector providers, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 24 January 2026.
Enquiries: For further information about this role, contact Ryan Dube (Divisional Director - Mental Health & Wellbeing Services) on 0468 601 057.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health