Operations Officer
People & Culture Operations Officer
- Location: Footscray Hospital
- Employment Type: Ongoing, Full-Time
- Salary: HS2
About the role
Join Western Health’s People & Culture Operations team and play a vital role in supporting our workforce. This position is responsible for payroll masterfile management, PeopleHub processing, and guiding managers through key processes. Your attention to detail and commitment to accuracy will help maintain compliance and operational efficiency—essential for delivering safe, high-quality care to our community.
This is an opportunity to contribute to Western Health’s strategic vision by ensuring the systems that support our people run smoothly. You’ll be part of a team that values excellence, accountability, and respect, and your work will have a direct impact on the experience of thousands of staff and, ultimately, the patients we serve.
Key responsibilities:
- Payroll Masterfile management
- PeopleHub workflow processing
- Setting up new employees
- Assisting managers with process questions
About you:
- Accuracy and Integrity – Essential for managing payroll data and ensuring compliance
- Organisational Skills – Ability to manage multiple processes and deadlines efficiently
- Problem-Solving Ability – To resolve discrepancies and support managers with process issues
- Confidentiality and Discretion – Handling sensitive employee information responsibly
- Customer Service Orientation – Communicating clearly and professionally with managers and staff
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about detail, reliability, and helping the people who care for our community thrive, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 04 January 2026.
Enquiries: For further information about this role, contact Leigh Evans at Leigh.Evans@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
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