Performance Analyst
- Location: Williamstown Hospital
- Employment Type: Ongoing, Full Time
- Salary: Approx. $100,000 per annum + Super + Salary Packaging
About the role
The Performance Analyst supports decision-making across the organisation by collecting, analysing, and interpreting data to generate actionable insights. This role is responsible for ensuring data accuracy and integrity, developing meaningful reports and visualisations, and collaborating with stakeholders to meet business objectives.
In this role, you will perform data analysis to generate insights and support decision-making processes. Develop and maintain dashboards and visualisations to effectively communicate insights and performance metrics. Identify opportunities for process improvements through data-driven insights and automation.
You will play a key role in promoting a data-driven culture and enhancing organisational performance through evidence-based analysis. This role requires an individual with the ability to develop strong working relationships with business stakeholders including Executive Management, Clinical and Non Clinical Directors, and the ability to both understand and support their business, management and information requirements.
Located at Williamstown Hospital, this role offers a hybrid working environment, one ADO/month and 5 weeks leave.
Essential Selection Criteria
- Relevant tertiary qualification and/or proven success in a similar role.
- Strong skills in SQL and data manipulation, with the ability to query, join, and transform data from various sources.
- Solid understanding of Power BI, with experience in advanced data modeling, dynamic visual creation, DAX and leveraging AI-driven insights.
- Intermediate proficiency in Microsoft Excel, including Power Pivot, VLOOKUP
- Highly developed data analysis and reporting skills.
Key responsibilities:
- Perform exploratory analysis to identify trends, patterns and actionable insights.
- Identify trends and patterns in data and build machine learning and AI support to identify these patterns for pro-active alerts
- Conduct ad hoc analyses and deep dives into data to support business decision-making
- Provide support to key stakeholders in relation to interpreting and analysing patient activity data and related performance metrics. This includes support for WH research projects, ad hoc data requests and issues as they arise.
- Regularly analyse and report on organisational performance in line with relevant key performance indicators, researching performance issues and identifying opportunities for improvement.
- Work closely with other Performance Unit staff to assist with continued development and enhancement of the Monitoring and Performance (MaP) business intelligence reporting system.
- Provide support to staff with data extraction, reporting and analytics as required for data from WH including Cerner Electronic Medical Record (EMR).
- Provide support in the development of target models to assist the organisation in achieving externally and internally set operational and funding targets.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include
oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 15 August 2025.
Enquiries: For further information about this role, contact Stuart Dawes (Manager - Performance Reporting & Analytics) via email Stuart.Dawes@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.