Program Manager

• Location: Braybrook
• Employment Type: Full-Time, Ongoing
• Salary: Grade 5, Level 1 to Level 5 (HS5 - HS33) + Super + Salary Packaging 

About the role 

The Digital Health Program Manager leads the planning, delivery, and organisational adoption of a major clinical system implementation across the health service, ensuring alignment with the organisation’s digital health strategy. Working closely with clinical, operational, and technical stakeholders, the role oversees governance, stakeholder engagement, vendor management, workflow design, organisational readiness, and change management to support safe, integrated, and efficient models of care. The position is responsible for driving digital transformation through coordinated program delivery, risk management, collaboration across disciplines, and achievement of intended clinical and operational outcomes.

Key responsibilities: 

Program Leadership & Governance

• Provide end‑to‑end leadership for the planning, governance, and delivery of the program, a complex multi‑disciplinary clinical system implementation.
• Establish, operate, and continuously refine program‑specific governance arrangements, including reporting, escalation pathways, decision forums, and artefact management.
• Ensure the program remains aligned to organisational digital health strategy, agreed clinical priorities, and all relevant regulatory, safety, and assurance requirements.

Stakeholder & Clinical Engagement

• Work in close partnership with the program’s clinical informatics leads to plan and facilitate workshops, design sessions, and reviews that capture program‑specific clinical requirements and workflow impacts.
• Manage ongoing communication and engagement for the program with internal stakeholders, executive sponsors, and external delivery partners and vendors.
• Ensure clinical, operational, and executive stakeholders have shared understanding of program scope, impacts, risks, and delivery milestones.

Program Planning, Scope & Requirements Management

• Develop and maintain detailed program‑level plans, schedules, scope definitions, risk and issue frameworks, and resource models aligned to agreed outcomes.
• Oversee current‑state analysis, future‑state workflow design, and the capture of clinical and operational requirements required to deliver the program objectives.
• Ensure configuration, integration, data, and reporting requirements for the program align with clinical workflows, interoperability needs, and patient safety standards.

Delivery Management & Workstream Coordination

• Lead and coordinate integrated delivery across all program workstreams, including clinical, technical, data, change, training, and operational readiness.
• Monitor program delivery performance, inter‑workstream dependencies, and emerging risks or constraints, taking timely corrective action where required.
• Ensure the program achieves readiness across all disciplines for testing, training, go‑live, stabilisation, and transition to business‑as‑usual operations.

About you: 

• A tertiary degree in healthcare, science, management or equivalent experience
• Project management qualifications such as Prince2, Agile, PMBoK
• At least 5 years project management experience running medium to large size projects using Prince2 or Agile
• Strong interpersonal skills with particular emphasis on gaining consensus, facilitation and consultation

Proven experience managing and operating on a scale, including large, multi‑faceted programs or initiatives

Click here for the Position Description.

About Western Health 

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.   

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.  

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.  

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. 

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact? 

If you’re passionate about driving digital transformation and improving patient care through innovative clinical systems, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. 

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.  

Closing date: 11:59pm on 15 May 2025.

Enquiries: For further information about this role, contact Richard Farrow at Richard.Farrow@wh.org.au.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. 

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. 

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). 

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.