Rosters & Operations Coordinator
- Location: Footscray Hospital
- Employment Type: Ongoing, Full Time
- Salary: $74,448.40 per annum (base) + Super + Salary Packaging
About the role
Join our dynamic and fast-paced team at Western Health as a Roster and Operations Coordinator. We are seeking a proactive and experienced individual who thrives in a high-pressure environment to support our Junior Medical Staff (JMS) across multiple campuses. If you have experience managing rosters, maintaining staff schedules and working with stakeholders to ensure smooth operations, we want to hear from you.
In this role, you will be responsible for:
- Roster Design & Implementation: Developing, maintaining and updating JMS rosters to meet clinical needs, ensuring all leave (sick, annual, etc) is covered efficiently.
- Operational Support: Actively managing leave requests, absentee replacements and ensuring staffing levels meet the needs of clinical units on a daily basis.
- Timesheet Management & Payroll: Overseeing timesheets, ensuring accurate processing and assisting with payroll queries promptly.
- Collaboration with Clinical Leaders: Working closely with Heads of Units, Clinical Service Directors and Divisional Directors to ensure rosters meet clinical needs while prioritising the wellbeing of staff.
- Continuous Improvement: Contributing to the enhancement of our rostering processes, policies and staff engagement.
What We’re Looking For:
- Roster Experience: You have hands-on experience in designing, implementing and managing complex rosters, preferably in a healthcare or hospital setting.
- Attention to Detail: Accuracy is key. You will be meticulous in managing schedules, timesheets and leave, ensuring smooth and safe operations.
- Adaptability: You thrive in a fast-paced, sometimes chaotic environment and can quickly respond to unplanned leave, staffing shortages and urgent operational needs.
- Team Leadership: Experience in leading or supervising a team would be beneficial, with a proven ability to collaborate across departments and maintain a positive, energetic work culture.
- Communication Skills: You will work closely with staff at all levels, so excellent verbal and written communication skills are a must.
- Positive Attitude: We’re looking for someone who brings energy, enthusiasm and a solution-focused approach to the team. A positive mindset is crucial to keeping operations running smoothly.
This Role Has Meaning:
- Make an Impact: You’ll play a vital role in ensuring safe, efficient staffing for our clinical teams, directly contributing to the delivery of high-quality care for thousands of patients in our local community.
- Exciting New Horizon: As we prepare for the move to the brand-new, state-of-the-art Footscray Hospital in February 2026, you’ll be joining us at a pivotal moment, helping to shape a high-performing, respected team in a dynamic, energising work environment.
About the Department
The Medical Workforce Unit (MWU) is a dynamic, high-impact team that plays a pivotal role in supporting over 2,000 doctors across our growing health service. The unit provides both strategic direction and hands-on operational expertise in all areas of medical workforce management, including workforce planning, recruitment, credentialing, contracting, rostering and onboarding.
Team members are part of a specialised team that works closely with hospital leadership, clinical departments and external partners to support the future of healthcare delivery in Melbourne’s West.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include
oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact - Apply Now!
We encourage you to apply as soon as possible, as applications will be reviewed and interviews may begin prior to the closing date.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Enquiries: For further information about this role, contact Hien Nguyen (Director of Medical Workforce Unit) via email Hien.Nguyen3@wh.org.au.
Applications Close: 11:59pm on 25 August 2025.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.