Senior Emergency Department Care Coordinator
Senior Emergency Department Care Coordinator
- Location: Sunshine, Footscray & Williamstown Hospital Emergency Departments
- Employment Type: Part-Time (32 hours/week), Ongoing
- Salary: AHP Grade 3/RN Grade 4 + Superannuation + Salary Packaging
About the Role:
Western Health is seeking a passionate Senior EDCC (Emergency Department Care Coordination) professional to join our innovative, transdisciplinary team!
In this role, you’ll lead and coordinate care in the Emergency Department, working alongside a diverse team of nurses, occupational therapists, physiotherapists, and social workers to prevent avoidable admissions, optimise patient outcomes, and ensure seamless transitions from ED to home.
This role is offered on a permanent, part-time basis at 32 hours per week on a rotating, 7-day roster (AM and PM shifts required).
The service operates between 7:30am and 9:00pm, 7 days a week.
Key Responsibilities:
As a Senior Care Coordinator, you will play a pivotal role in both direct clinical care and the professional supervision of your discipline, while contributing to the strategic direction of the EDCC service.
The ED Care Coordinator will also provide support to the Rapid Allied Health team, by providing discipline specific assessment and intervention in patients’ homes to support safe discharge.
About You:
- Advanced clinical skills and minimum 5 years’ experience in the specified Allied Health discipline, along with current registration with AHPRA
- Ability to independently to develop and deliver comprehensive evidence-informed practices at an individual and team level across diverse patient groups
- Demonstrated strengths in positively leading others and a solutions-focused mindset
- Experience initiating and managing quality improvement and/or research aligned with Western Health’s strategic plan
- Exceptional prioritisation, time management and problem-solving skills
- Strong interpersonal, written, and electronic communication abilities
- Commitment to ongoing professional development and lifelong learning
- A current Victorian driver’s licence and willingness to undergo a police check
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about supporting the delivery of Best ED Care, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 20 December 2025.
Enquiries: For further information about this role, contact Grace Lennon on 0481 476 522 or via Grace.Lennon@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health