Senior Patient Administration System Specialist
- Location: Braybrook (corporate campus)
- Employment Type: Full-Time, Ongoing
- Salary: Admin Grade 4 (commensurate with experience) + Superannuation + Salary Packaging
About the role:
The Digital Health Senior Patient Administration System (PAS) Specialist is responsible for leading the design, governance, and future transition of Western Health’s Patient Administration System landscape. Primarily working together with the Digital Health PAS Team, they will also work closely with the wider Digital Health Enterprise Architecture, and Operations teams, as well as external vendors such as HTS, Dedalus and Oracle Cerner, to define, design and maintain the patient administration and related systems.
This position plays a critical role in ensuring Western Health’s digital health architecture enables efficient, safe, and reliable patient administration and flow across the organisation.
Key responsibilities:
- Lead the design, optimisation, and governance of Western Health’s Patient Administration Systems, including iPM and Oracle Cerner PAS.
- Develop and maintain high-quality build artefacts that describe current state, transition state, and future state PAS environments.
- Ensure all PAS-related design supports statutory reporting, accurate data flows, and reliable integration with downstream clinical, financial, and administrative systems.
- Define and document integration patterns and interfaces between iPM, EMR, Oracle Cerner PAS, and other systems to ensure interoperability and data consistency.
- Collaborate with internal stakeholders including Digital Health, Technology Services, and operational leaders to understand requirements, challenges, and workflow dependencies.
- Work closely with external vendors such as HTS, Dedalus, Oracle Cerner and other partners to design, validate, and iterate on PAS design components.
- Provide guidance on technical dependencies, data models, and configuration decisions that affect patient administration and clinical workflows
About you:
- Tertiary qualifications in Information Technology, Computer Science, Health Informatics, or a related field.
- Demonstrated expert expertise in Patient Administration Systems (PAS), including configuration, data structures, and integration across clinical and administrative systems.
- Extensive experience in healthcare information technology within a hospital or health provider environment.
- Strong understanding of Oracle Cerner, iPM and/or Oracle Cerner PAS with proven experience supporting or architecting complex hospital information systems.
- Knowledge of data interoperability standards, including HL7, FHIR, and other healthcare messaging protocols.
- Knowledge of PL/SQL and Oracle database concepts, including data modelling, stored procedures, and performance optimisation.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about Digital Health and improving Patient Administrative Systems, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 23 January 2026.
Enquiries: For further information about this role, contact:
Name: Emily Sanders
Title: PAS Manager
Phone: 0406 449 665
Email: Emily.Sanders@wh.org.au
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health