Team Leader - Case Management

• Location: Melton
• Employment Type: Full-Time, Ongoing (with monthly Accrued Day Off)
• Salary: RPN4/OT4/SW4 or Psych3 + Superannuation + Salary Packaging 

About the Role:

Are you an experienced mental health clinician looking to take the next step into a leadership role?

Western Health is seeking a Team Leader – Case Management to provide clinical and operational leadership within our Adult Community Mental Health and Wellbeing Team based in Melton.

This is an exciting opportunity to lead a skilled multidisciplinary team supporting consumers with ongoing and complex mental health needs within a recovery-oriented, trauma-informed and contemporary service.

Key Responsibilities:

As Team Leader, you will oversee the day-to-day operations of the case management function, ensuring safe, high-quality and timely care is delivered to consumers. You will work closely with clinicians, psychiatrists and other service functions including Intake, ISP and ACIS to support continuity of care, service flow and positive consumer outcomes.

Key responsibilities include:

• Providing clinical leadership, supervision and support to clinicians
• Oversight of caseloads, allocations and service demand
• Supporting clinicians to manage complexity, risk and competing priorities
• Facilitating smooth transitions across community service functions
• Monitoring documentation, KPIs and quality activities
• Supporting workforce development, reflective practice and staff wellbeing

About You:

You are an experienced mental health clinician who:

• Has extensive community mental health experience
• Has demonstrated leadership or senior clinician experience
• Is confident supporting staff managing complex presentations and clinical risk
• Understands the Mental Health and Wellbeing Act 2022
• Values collaboration, recovery-oriented practice and positive team culture
• Brings a practical, organised and solution-focused approach to leadership

Why Join Western Health?

• Full-time position with a monthly ADO
• Be part of a growing Mental Health and Wellbeing Service in one of Melbourne's fastest-growing regions
• Work within a supportive multidisciplinary team
• Access professional development opportunities and leadership support
• Contribute to innovative and recovery-focused models of care
• Salary packaging and employee wellbeing benefits available

Click here for the Position Description.

About Western Health 

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.   

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.  

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.  

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. 

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact? 

If you’re passionate about supporting clinicians, improving service delivery and making a meaningful difference in the lives of consumers and families, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. 

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.  

Closing date: 11:59pm on 25 July 2026.

Enquiries: For further information about this role, contact Cassie Low on (03) 9732 1600.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. 

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. 

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). 

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health