Technical Business Analyst Lead

Requisition No:  4273
Executive Division:  Operations
Division:  Health Support Services
Program:  Business and Workforce
Department:  Workforce Contracts Technology and Reporting
Enterprise Agreement:  Varied Health and Allied Services, Managers and Ad
Job Function:  Health Support Services
Project: 
  • Location: Sunshine
  • Employment Type: Full-Time
  • Salary: Administration Award Classification Grade 5 (HS5)

 

About the role 

The Technical Business Analyst Lead is the strategic influencer, leading the Technology Team to deliver analytical, solution and process development initiatives across Western Health. The Technical Business Analyst Lead is the key relationship builder that enable Western Health Divisions and businesses to develop process and business improvements that improve outcomes for internal and external HSS stakeholders.

 

Key responsibilities:

  • Manage the daily functions of the Technology Team by ensuring that the direct reports are delivering tasks to a high standard and meeting competing deadlines.
  • Develop strategic development initiatives that utilise existing Western Health systems to enable effective performance of more complex tasks.
  • Record, information and knowledge management functions.
  • Deliver, understand and comply with information and communications security and acceptable use policies.
  • Lead the implementation of system improvement initiatives and the introduction and roll-out of new Technology Projects.

 

About you:

  • Experience in successfully designing, planning and implementing business change.
  • Understanding of records management principles and experience in maintaining manual and computerised records management systems.
  • Sound understanding of systems and process design, review and change.
  • Confident and clear communicator, not hesitant to ask questions and think outside the box.
  • High level of proficiency in the use of information technology: MS Office Applications (office 365,Word, Excel, Power Point, Outlook, Visio) and strong enthusiasm to continue to gain skills.

 

Position Description

 

About Western Health 

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.   

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.  

We provide a combination of hospital, community-based, at-home and in-reach servicesto aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, womens health and maternity, chronic diseases, geriatrics and cardiology.  

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals:Sunshine Hospital (including Joan Kirner Womens and Childrens),Footscray Hospital,Williamstown Hospitaland Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a womens prison located in Ravenhall. 

 

Why join us? 

Compensation and benefits 

Competitive salary packages aligned with market standards. 

Health and wellbeing programs, including flexible work arrangements. 

Scholarships and grants to support your continuous learning journey. 

 

Learning and development opportunities 

Access the Western Health Learning Academy (WHA) for personalised learning pathways. 

Professional growth programs, including postgraduate studies and clinical education. 

Mentorship and career support. 

 

Community impact and inclusion 

Make a meaningful difference in patients’ lives through compassionate care. 

Join a workforce that champions diversity and inclusion. 

Engage in community wellbeing initiatives and groundbreaking healthcare research. 

 

Organisational culture and environment 

Thrive in a collaborative, compassionate and innovative team environment. 

Be part of a culture that celebrates continuous improvement and excellence in healthcare. 

 

Ready to make an impact? 

If you’re passionate about leading, delivering analytical, solution and process development initiatives, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. 

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.  

 

Closing date: 11:59pm on 2 June 2025.

 

Enquiries: For further information about this role, contact Kaitlyn Tran - kaitlyn.tran@wh.org.au.

 

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. 

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. 

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). 

Western Health does not accept unsolicited resumes/applications from recruitment agencies.