Transdisciplinary Emergency Department Care Coordinator
Grade 2 Transdisciplinary Emergency Department Care Coordinator
- Location: Sunshine, Footscray & Williamstown Hospitals
- Employment Type: Part-Time (32 hours/week), Fixed Term (until June 2026)
- Classification: Grade 2 Physio, SW or OT + Superannuation + Salary Packaging
About the Role:
An exciting opportunity currently exists for an experienced Grade 2 Allied Health Professional to join the Emergency Department (ED) Care Coordination team at Western Health on a fixed-term, part-time basis (0.8 EFT) working across Western Health’s multiple ED’s on 7-day rotating roster (including both AM and PM shifts).
This role delivers Emergency Department Care Coordination within a transdisciplinary model of care, supporting timely, patient-centred assessment, intervention, and discharge planning for patients presenting to the Emergency Department, with a focus on reducing re-presentation.
The ED Care Coordinator supports patients through screening and early identification of at-risk individuals and is responsible for providing timely, comprehensive assessment and care coordination for patients with complex needs, with the aim of facilitating safe and sustainable discharge and reducing re-presentation to the Emergency Department.
Key Responsibilities:
- Assessment and care planning in collaboration with patients, their carers and members of the wider Emergency Department team
- Referral, liaison, and advocacy to appropriate community services where indicated
- Supporting continuity of care across the acute and community interface
- Assisting with achieving ED targets and KPIs
- Supervision of Students Grade 1s and Allied Health Assistants
The service operates between 7:30am and 9:00pm, seven days a week.
The ED Care Coordinator will also provide support to the Rapid Allied Health team by delivering discipline-specific occupational therapy assessment and intervention in patients’ homes to support safe discharge.
About You:
We are seeking applicants who are passionate about transdisciplinary care coordination, enjoy working in a fast-paced and evolving environment, and are committed to delivering high-quality, patient-centred care.
To be successful in this role, you will have:
- A minimum of two years’ clinical experience in an Emergency Department setting
- Experience in a relevant acute and/or community setting
- Strong discharging planning and problem-solving skills
- Knowledge of appropriate community services and supports
- Current registration with AHPRA (where applicable)
- Excellent communication, organisational, and time management skills
- Current Victorian Driver's Licence
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about providing Best Care within a transdisciplinary model, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 29 January 2026.
Enquiries: For further information about this role, contact Grace Lennon (Service Manager) via Grace.Lennon@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health